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What’s Included

Frequently Asked Questions

How can I extend my rental period?

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If you wish to extend your hire, just contact the customer support team who will be happy to assist you.

Who is eligible to rent a car from your company?

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You are eligible to get a PCO car from Fleeto with the following conditions:

At least 3 years of driving experience in London
A driving licence
An active PCO licence
No more than 3 points on a driving licence
No more than 2 fault accidents
Minimum age requirement 25 years or above
Penalty points limit upto 6

Can I use the car for Uber or other ride-hailing platforms?

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Yes- You can use your car on all ride hailing platforms.

How long does it take to collect the car from Fleeto?

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We aim to have you in and out of the office within 90 minutes.

What documents should I have to rent a car?

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You should have the following documents to rent a car:

DVLA driving licence
PCO Licence & badge
National insurance number
Utility bills, phone bills, or bank statement
Note: All documents should have the same address.

What is covered in my weekly payment?

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Weekly payment includes the following:  
  • Car rent 
  • Regular maintenance 
  • Servicing after 10k miles  
  • Road tax, MOT, & PHV licence  
  • 24/7 roadside assistance  

Can I get the car with an international driving licence?

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You must have a UK driving licence to get a car.     

What is the minimum age requirement?

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The minimum age requirement is 25 years.  

What if inflation increases the car prices in the market?

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We keep to our agreed contract whatever happens in the car industry regarding prices due to inflation. You pay the same amount weekly as agreed upon in your contract

What is the procedure for PCN or fines?

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We transfer the liability of the PCN to the driver and charge a small administration fee.  

Can i get a vehicle if I have points on my driving licence?

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You must call us before visiting our office if you have any convictions or points on your driving licence.

What if I need roadside assistance?

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Fleeto offers ongoing support to its customers. We are not only responsible for procedures before handing over the keys, but you can also reach our customer support anytime for roadside assistance. We are available 24/7 to answer your queries

Is there a referral program for us?

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We offer a special referral program to our customers, letting them benefit from the outstanding earning opportunity. You will earn a £50 bonus on referring our services to someone, and they will also get the same amount as credit on their account.

What type of cars can I get from your fleet?

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We have all types of vehicles, including Hybrid, EVs, Plug-in, 7-seaters, and Executive class, in our fleet

Can I use the PCO car for personal use?

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The car is yours 24/7. Whether you drive it for ride-hailing or personal use, we never restrict you at all.

Where does Fleeto operate?

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Fleeto operates in Greater London.  

What customers say about us

We do our best to provide you the best experience ever

Excellent

Based on 76 reviews

76 days ago
Ameena has been great
Ameena has been great. She always try’s her best and gives the best service ever. Overall simple self drive give better service than other PCO companies.

Mohammad Saikul

76 days ago
Very good service
Very good service. Billy, Kalam, Jessica, Martin are very friendly and helpful. The cars are very affordable and nice

Saiful Islam

76 days ago
Excellent service everytime I attend…
Excellent service everytime I attend the office. Abdur Rahman and Masum helped me with uploading my documents.

Nur

76 days ago
Great service
First time hiring a PHV vehicle and simple self drive made it a great experience for me. Everything was straight forward and I am grateful for their service.

Aeron Amsterdam

76 days ago
I had very good experience with Simple…
I had very good experience with Simple Self Drive. I haven't any problem or issues with the company and everything was great as well as communication.

customer

76 days ago
Great service
Great service, very efficient and quick response. Very friendly staff, would recommend this company.

Mr T

76 days ago
This is the very good given me services…
This is the very good given me services So good and I’m very satisfied thank you Madalina

Jaet

76 days ago
Very good service from abdur rahman jak…
Very good service from abdur rahman jak and kalam. Very professional and amazing service. They helped me with all my doccuments. Would highly reccommend

Abdul

76 days ago
Very satisfied with whole service
Very satisfied with whole service, especially from abdur rahman and ayhaan and madalina and jak

EIRDL

80 days ago
very good service from abdur rahman he…
very good service from abdur rahman he was always very polite and helpful. would highly recommend

asim bahadar

102 days ago
Always good service
Always good service, always good response. Especially ayhaan, Billy and Abdul rahman and taz

NK

102 days ago
Abdur rahman and ayhaan have excellent…
Abdur rahman and ayhaan have excellent service, and are always happy to help. Evertime i come into the office there always smiling and help me with everyrhing.

CAN ISCAN

102 days ago
Amazing customer service
Madalina and Kalam have been really helpful today and I am looking forward to coming back!

Petros

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