Fair Damage vs Major Damage in PCO Car Hire: What You Should Know
The PCO car hire companies in London have a damage policy. The car providers assess the damage when a driver returns the car. Some types of damage are fair and covered in your weekly fee, while some are considered major and chargeable.
Reading the damage policy carefully before signing the contract can help you understand your rights when returning your PCO car. In this article, we will explain what is considered fair damage and what is major damage that could be billed to you.
Kia eNiro
£125/week
Kia Niro 2
£260/week
Mercedes Benz EQE
£325/week
Mercedes E300 2025
£375/week
Mercedes-Benz E300e
£320/week
Toyota Prius
£200/week
Article Highlights
- What counts as fair damage and major damage
- How does the hire company assess damage
- Tips to avoid disputes, and more.
What Counts as Fair Damage?
Fair damage is normal wear and tear that comes with daily driving. This type of damage is natural and unavoidable when you drive a car for 8-10 hours every day. It’s not a sign of negligence or misuse, so the company won’t charge you any extra fees.
Some common examples of fair damage include:
- Minor stone chips on the bonnet that require a quick fix.
- Light surface scratches or scuffs that can be removed with polishing.
- Minor interior wear that can be fixed with detailing.
- Light marks on the windscreen that can be removed with regular cleaning.
What Counts as Major Damage?
Major damage is usually the result of an accident or neglect and requires a specialist to restore the car’s original condition. Unlike fair wear and tear, major damage can reduce the car’s value. That’s why the PCO car rental company will either hold you responsible for repair charges or ask you to pay an excess on the insurance policy.
Here are some common examples of major damage:
- Deep dents or scratches
- Cracked or broken windscreen
- Severe bumper damage
- Bent or broken alloy wheels, etc.
Read Also: Working as a PCO Driver? Here’s How to Stay Safe and Healthy
At Fleeto, we have a transparent damage policy with no hidden costs. You will pay one clear, all-inclusive weekly fee. This fee includes fair damage that’s clearly explained in the contract. It protects your income from large, unexpected repair bills. Choose Fleeto today to drive with complete financial peace of mind.
How Does the PCO Rental Company Assess Damage?
Before handing over the car to you, the PCO hire company will conduct a detailed inspection in your presence. Every blemish or scratch is photographed for evidence so that both sides know what condition the car was in before you hired it.
When you return the car, another inspection occurs. The car provider compares the car’s present condition to its pre-hire condition. Depending on the insurance coverage, you are billed for any damage that doesn’t qualify as fair wear and tear.
Understanding Insurance, Excess, and Your Responsibilities
The hire agreements usually include insurance, but it doesn’t provide complete protection from repair charges. In case of major damage, you may be asked to pay an insurance excess.
If the damage was caused by your negligence, such as driving with low engine oil or ignoring warning lights, you may be liable for the full repair cost.
Fair damage, on the other hand, is built into the agreement. To avoid possible fines, make sure you understand the hire company’s damage policy.
Don't Risk Surprise Repair Bills!
Choose Fleeto’s transparent damage policy and stay protected.
Tips to Avoid Disputes Over Damage
- Inspect your car before driving off, and take photos or videos of any damage.
- Report issues that you notice with the car quickly to the hire company.
- Drive carefully to minimise the risk of chargeable damage.
- Understand your car provider’s fair wear and tear policy.
Also Read: Account Suspended Due to a Dispute? Here’s What You Should Do
Final Thoughts
For drivers on a PCO car hire plan, unexpected damage can result in a hefty repair bill or deductions from the deposit. Managing these costs with the weekly hire fee can stretch your budget. So, understand your hire company’s damage policy, check the car regularly, and report any issues immediately to the car provider. This can help you avoid costly repairs and keep your finances in order.
Start Earning Today.
Frequently Asked Questions
What is considered fair damage on a PCO car?
Minor stone chips and light surface scratches that come with daily driving are considered fair damage. PCO car hire companies don’t charge extra fees for fair damage. It’s covered in your weekly fee.
What is major damage on a PCO car?
Deep dents, scratches, or serious bumper damage that require professional repairs are considered major damage. The driver has to pay the insurance excess or repair costs agreed in the contract.
How to avoid disputes over damage when returning a PCO car?
When you hire a car, inspect it thoroughly and take pictures of any existing damage. Report the damage to the car provider immediately. Once you have the car, drive carefully to minimise the risk of damage.
Suggested Blogs
To get more information like this
Subscribe to our newsletter
Protect Your Earnings! Fleeto's Fair Policies Keep You Driving Worry-Free.
We know the challenges you face on the road and keep things fair and straightforward. Our damage policies do not catch you off guard. With TfL-compliant cars and driver-friendly terms, you can drive and earn without worrying about hidden repair costs.
